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Measures Of Our Success

The measures we used to track progress in delivering our outcomes:


Target or method of monitoring 2009/10

2009/10 Result/
Commentary

2008/09 Result/ Commentary

Public Confidence.  The percentage of respondents who agree or tend to agree that the police and local council are dealing with the anti-social behaviour and crime issues that matter in their area

(measured by the British Crime Survey)




50%




50%




49%

Overall victim satisfaction with service provided by the police

(measured by West Mercia User Satisfaction Surveys)



86%



85.6%



84.9%

Number of serious violent crimes:

a) serious violence against the person


b) serious sexual offences



a) maintain or improve 2008/09 performance

b) to be monitored by Police Authority



a) 883



b) 817



a) 1,038



b) 757

Total sanction detection rate* for serious violent crime

a) serious violence against the person

b) serious sexual offences

 

 

a)  48%


b)  30%

 

 

a)  56.2%

 

b)  30.5%

 

 

a) 49.2%

 

b) 28.1%

Number of:

a) robberies


b) house burglaries



a) to be monitored by Police Authority

b) maintain or improve 2008/09 performance



a) 468


b) 3,291

 



a) 559


b) 3,854

Total sanction detection rate* for:

a) robbery




b) house burglary



a)  27% (altered to 35% in Nov 2009 by Police Authority)

b)  21%



a)  35%




b) 19.5% **



a) 27.2%




b) 18.9%

Alcohol related crime as measured by the number of less serious injury assaults

To be monitored by Police Authority

6,210

6,670

Total number of crimes recorded

Maintain or improve 2008/09 performance

71,250

77,204

The number of fatal and serious road traffic casualties

800 or fewer

(Govt year 2010 target)

469

 

517

 

Feelings of safety - as measured by the Crime and Safety Partnership Survey


a) percentage of people who feel their neighbourhood has been completely or very safe over the last three months

b) percentage of people who feel that crime and anti-social behaviour have no, or a slight, impact on the quality of their day to day life

c) percentage of people who have been fearful of house burglary, being mugged / robbed, assaulted in a public place, or of anti-social behaviour in the last three months

Measure under development to establish the baseline






a) 30.8%




b) 93.8%




c) 42.6%

 

 






a) 28%




b) 93%




c) 45%

 

 

Delivery of the Policing Pledge

To be monitored by Police Authority

Of the 10 domains in the Pledge, 8 have shown improvements on the baseline, one has seen a slight drop in performance and one was not assessed in 2009/10 ***

N/A

*detections resulting in a criminal justice action being taken against the offender responsible

** see What We Have Acheived > Tackling Crime and Anti-Social Behaviour for explanation

*** West Mercia, along with many other forces, does not currently have a cost effective, robust way of monitoring this domain.  However, work is in  progress to determine a suitable method of monitoring it.

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