Herefordshire Policing Plan 2010/11

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Introduction

Herefordshire Territorial Policing Unit (TPU) is split into 3 command areas - North, Hereford, and South - and serves a population of 179,300 permanent residents as well as significant numbers visiting the county. There are 20 Local Policing Teams within the TPU, which has 273 police officers, 139 police staff, and 37 Community Support Officers, supported by 30 Special Constables.  The unit's headquarters is in Bath Street, Hereford.

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Herefordshire Foreword

We remain committed to promoting community safety, improving public confidence and satisfaction in policing services and protecting the public. We place great importance upon listening to the needs and concerns of our communities and seeking a clear understanding of what is important to them.

Over the next year and beyond, our aim is to work smarter, operate using streamlined processes and focus all of our efforts on serving and protecting the public of Herefordshire in the best and most effective way that we can.

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Foreword from the Chair of Herefordshire Policing Board

I remain delighted to be directly involved in ensuring that local policing in Herefordshire continues to reflect the priorities of the various communities in the county. I know that the officers, Community Support Officers, other staff and the volunteers within the Special Constabulary take great pride in maintaining and improving professional standards.

This is to be seen, for example, in the large numbers of dedicated Local Policing Teams, the quality of investigations or the standard of care provided to those affected by crime, road traffic collisions and other matters. This plan contains the basic priorities the Herefordshire TPU will continue to pursue to ensure that their communities are satisfied about the services delivered and confident that their Police will be able to rise to the many challenges that doubtless lie ahead. I wish them every continued success in their efforts.

Councillor Bernard Hunt
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West Mercia Police Three Year Plan

Serving - Protecting - Making the Difference

Our aim for 2013 is that:

• The public have confidence in us and express satisfaction with our policing service
• Levels of crime and anti-social behaviour remain low
• Our communities feel safe

To deliver the Three Year Plan, Herefordshire's priorities for 2010/11 are:

Serving

• Treat people according to their needs
• Keep victims, witnesses and communities informed
• Undertake quality investigations

Protecting

• Identify the vulnerable people and act to reduce harm
• Provide a prompt, prioritised response to incidents, targeting named suspects and offenders
• Work in partnership with the local council and other partners to further reduce crime and anti-social behaviour

Making the Difference

• Listen to, and address, communities' policing needs
• Target activity to provide visible reassurance
• Improve satisfaction and confidence through effective communication
  

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Local Policing Teams

Within Herefordshire, there are 20 Local Policing Teams consisting of a total of 58 Police Officers and Community Support Officers together with 30 Special Constables. Every part of the county is served by a dedicated Local Policing Team. Together with their colleagues in other roles, they aim to provide an accessible, effective and responsive service at a local level.

Posters and leaflets with the names and photographs of your local officers have been widely distributed in Local Policing areas. Visitors to the West Mercia Police website www.westmercia.police.uk can also obtain this information by clicking on the Local Policing section on the front page; this includes how to contact your Local Policing Team directly by email or telephone.

You can meet your Local Policing Team at your local Partners and Communities Together (PACT) meetings or surgeries. Details of PACT meetings are on the website as are contact details, which can also be obtained by calling 0300 333 3000. In response to public feedback this new, low call rate number has replaced the previous, more expensive, 0845 number.

During the next 12 months we intend to maintain our current Local Policing arrangements, develop various community engagement activities including the PACT processes to further include new and emerging communities, and ensure we are fully supporting the ethos of the Policing Pledge.

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