Outcomes
| Strategic Aims 2010-13
| Priorities for 2010/11
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| The public have confidence in us and express satisfaction with our policing service Levels of crime and anti-social behaviour remain low Our communities feel safe | Strengthen the confidence of all our communities and improve public satisfaction levels | - Identify and respond to issues of local concern
- Increase our accessibility to the public through improved communications and consultation
- Deliver our services to the standards and principles contained within the West Mercia Policing Pledge
- Integrate the national "Equality, diversity and human rights strategy for the police service" into our service delivery
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Protect vulnerable people
| - Focus on the management of sex offenders and other offenders who pose a risk to the public and take a positive approach towards dealing with domestic abuse, child abuse, hate crime and missing persons
- Use Multi-Agency Public Protection Arrangements (MAPPA) and Multi-Agency Risk Assessment Conferences (MARAC) in partnership with others to increase our effectiveness in protecting vulnerable people
- Work with partners to provide specialist support and care to victims of serious sexual offences, enhancing standards of investigation and providing reassurance
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Improve the service offered to victims and witnesses
| - Fully comply with the requirements of the national Victims Code and keep people informed on the progress of their case
- Ensure our key processes continue to meet the needs of service users
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| Tackle crime and anti-social behaviour | - Work with partners to tackle anti-social behaviour in order to improve community confidence and satisfaction
- Continue our emphasis on: a) house burglary b) robbery c) serious violence d) serious sexual offences
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| Ensure sufficient capability and capacity to address major, serious and organised crime, and civil contingencies | - Maintain appropriate levels of operational resilience
- Identify new opportunities for collaboration, joint working and service harmonisation with neighbouring forces and other partners
- Develop our counter-terrorism (CONTEST) strategy, working closely with other key partners in relation to preventing extremism
- Provide an effective response to civil emergencies (for example, flooding)
- Tackle serious and organised criminals causing most harm to our communities
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| Bring offenders to justice | - Develop the concept and implementation of community resolution
- Work with local Criminal Justice agencies to deliver justice, protect the public and reduce re-offending
- Continue to improve our investigative processes
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| Reduce the harm caused by drugs and alcohol misuse | - Tackle alcohol related violence
- In partnership with other agencies address issues of underage drinking
- Disrupt the availability and supply of illegal drugs in our communities and seek to reduce the harm they cause
- In partnership, make our high streets safer
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| Reduce road casualties | - Together with the Safer Roads Partnership and other partner agencies use a range of policing activities, engineering and education campaigns to make roads safer and to reduce instances of speeding and anti-social and dangerous driving
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| Use our resources efficiently and effectively in order to increase productivity and value for money | - Implement the approved options arising from the 2009 force review to ensure that the force is appropriately resourced and configured
- Ensure that appropriately skilled and trained staff are deployed in key roles
- Maximise the potential for IT and other technological solutions to support front line services
- Implement opportunities for reducing our environmental impact
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