For all non emergency calls: 101

For emergencies: 999

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Find A Police Station

For details of your local police station and its opening times, please click on the appropriate area:

Public Service Counters

Public service counter services are available at our main police stations seven days a week across a wide range of times to meet public demand and policing need.

At locations where front counter services are not available, Safer Neighbourhood Teams are increasing their visibility and accessibility to offer support, reassurance and advice through increased patrols, drop in surgeries, community meetings and forums and meetings with police officers or staff by appointment as well as via email and twitter. 

We make every effort to take reports at our public service counters, irrespective of where the crime or incident took place. We also aim to deal with your enquiry straight away, but if this is not possible, we will agree arrangements to make contact with you at a later stage.

Where it is appropriate, visitors will be directed to other agencies for non-policing issues.

Our public service counters are maintained to a corporate standard and will comply with the requirements of the Disability Discrimination Act. Details of the facilities available at each station can be found on the opening times page for each area.  Private facilities are also available at all police stations to allow confidential discussions to take place at the request of the customer.

West Mercia Police subscribes to Language Line and is able to offer interpreting services to communicate with non-English speakers. We will also facilitate contact with anyone with a disability or who is unable to communicate by word of mouth, as appropriate.

Out of Hours Services

If you attend a police station and the office is closed, we provide a telephone link to our communications centres where help is available at all times.

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