Have Your Say

Successful policing is a community-based activity that requires the commitment and active engagement of our communities, citizens and partners.

A greater understanding of the needs and expectations of our communities, as well as victims and witnesses helps the force to improve the services we provide, prevent and detect even more crime and be more effective in targeting offenders.

The force is making real efforts to consult in ways that enable us to ask more incisive questions about our performance, our service, our customers’ needs, and the impact of our activities, policies and procedures. We are also committed to reporting back the results of our consultation. This meets the requirements placed on the force by the Home Office’s Quality of Service Commitment and our policing pledge.

Alongside our Victim of Crime Survey and the Crime and Safety Survey, we also conduct the PACT (Partners and Communities Together) process through our local policing programme.  You can read more about PACT on our local policing pages.

Community Members’ Database

West Mercia Police is keen to hear the views of the community it serves. We have many opportunities for you to influence the way in which the force delivers its services. These range from helping us with our training events to taking part in formal consultations relating to force policies.

If you would like to be involved, please complete the Community Members Database Application Form and we will contact you when an opportunity arises.

Contact Us

If you would like further information regarding consultation in West Mercia, please contact:

Kirsty Naisbett: 01905 338817

Email: community.feedback@westmercia.pnn.police.uk

Our Surveys

Click on a section below to find the details of our main survey work and past results: