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Have Your Say

Successful policing is a community-based activity that requires the commitment and active engagement of our communities, citizens and partners.

A greater understanding of the needs and expectations of our communities, as well as victims and witnesses helps the force to improve the services we provide, prevent and detect even more crime.� In particular, community feedback ensures that we know who our most vulnerable communities are and what issues they face; this helps us to target our policing activities towards those who are at most risk of harm.�

The force is making real efforts to consult in ways that enable us to ask more incisive questions about our performance, our service, our customers’ needs, and the impact of our activities, policies and procedures.

We have made changes to the way we carry out our Victim of Crime Survey to ensure that we ask those affected by some of the most serious crimes about the service they received from us, and what we can do better.� To ensure we consult with a more representative cross-section of our communities, we now conduct our residents' survey - our Crime and Safety Survey - using a telephone rather than a postal method.

Alongside our Victim of Crime Survey and the Crime and Safety Survey, we also conduct the PACT (Partners and Communities Together) process through our local policing programme.� You can read more about PACT on our local policing pages.

Community Members’ Database

West Mercia Police is keen to hear the views of the community it serves. We have many opportunities for you to influence the way in which the force delivers its services. These range from helping us with our training events to taking part in formal consultations relating to force policies.

If you would like to be involved, please complete the�Community Members Database Application Form and we will contact you when an opportunity arises.