For all non emergency calls: 101

For emergencies: 999

Switchboard: 0300 333 3000

Text Size:

A A A

Did You Know

You can:

Get our Twitter Alerts

about emergencies straight to your mobile phone.

Read More

Feature Focus

What Are Safer Neighbourhood Teams?

Your Safer Neighbourhood Team (SNT) is made up of safer neighbourhood officers (constables), police community support officers and special constables who work with the community to improve your neighbourhood.

Read on to find out more about their roles.

Safer Neighbourhood Officer

Your safer neighbourhood officer leads the team. They are supported by patrol officers who ensure that your community is policed 24 hours a day, seven days a week.

They are accessible to the community, helping to identify local priorities and working with partners and residents to tackle the issues that have been raised.

Police Community Support Officers (PCSOs)

PCSOs are members of police staff who carry out a range of activities to support regular police officers. With their distinctive uniform, their main role is to undertake high visibility patrols out in the community. By taking the time to talk to people and getting to know their local area, they are 'eyes and ears' of the community.

In addition to their patrol, day-to-day activities include dealing with minor offences, offering early interventions to deter people from committing offences, providing crime prevention advice, gathering evidence through observation or conducting house-to-house enquiries.

PCSOs play a key role within SNTs.  We have increased the powers available to to PCSOs as well as extending the hours they can work.

Find out about their tasks, responsibilities and powers

Safer Schools

PCSOs are now working with a number of schools in West Mercia as part of the Safer Schools Partnership Programme.

The programme, which forms part of the West Mercia Police Youth Engagement Strategy, is aimed at improving school safety, preventing crime and raising educational achievement.

Special Constables

Special constables are volunteers who carry out a variety of roles alongside regular officers to help police their communities. They have the same powers as regular police officers (e.g. being able to arrest), wear a similar uniform and face the same challenges, but the role is a part-time one - a minimum of four hours each week, normally at weekends or evenings.

Specials form an important part of local policing teams and carry out a whole range of policing duties, including foot patrols, road safety initiatives and house to house enquiries.

If you think you might be interested in joining the Special Constabulary, visit the recruitment section of our website.


Bookmark with: