Malvern Hills

Find out about policing where you live, get to know your local officers and find out how you can get involved and make a difference in your community.

Simply enter your postcode below, navigate to your area on the map or choose from a list of areas.


Got an issue in your neighbourhood? Tell us about it through PACT

Help shape policing in your area at your next Policing Matters meeting.

Local Policing In West Mercia

West Mercia Police is ranked as one of the top performing police forces in England and Wales. Over the last few years we have achieved some outstanding results in driving down crime but we recognise there is more we can do to make communities throughout West Mercia feel safer.

We have over 140 dedicated local policing teams who are there to provide a visible, effective and accountable service where you live. These teams operate within the five divisions that make up West Mercia Police:

Local Policing Teams

Working alongside officers and staff from a range of specialist departments, local policing teams consist of at least one local policing officer (LPO) and one community support officer (CSO). 

In addition to using their full enforcement powers to deal with crime and anti-social behaviour, their key role is to ensure that communities have a genuine say in what local issues are addressed as priorities and how their communities are policed. To do this, they need to:

  • Understand and be accessible to their local neighbourhood
  • Engage communities and partners to identify safety concerns
  • Agree the top priorities for neighbourhood action
  • Work with partners to deliver an agreed approach
  • Report back on a regular basis on what has been achieved.

Find out more about what local policing teams do.

Policing Pledge

West Mercia Police is committed to delivering the national policing pledge, which sets out the standards of service you can expect from us.

The pledge covers several areas of local policing, including our commitment to ensure that your local policing team spends at least 80 per cent of their time visibly working in your area. 

Find out more about our pledge and the service you can expect from your local policing team.


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