West Mercia's Service Standards
While the new government has removed the requirement for police forces to deliver the national Policing Pledge, West Mercia Police is still fully committed to informing the public about the standards of service you can expect from us.
The force is currently developing a new service standard which aims to set out clear guidelines in a number of key areas including how we patrol local communities and what you can expect when you contact us.
Delivering a high quality service is a key priority for the force and aims to improve the quality of life for the residents of West Mercia. Our new standard will support the policing outcomes that we strive to achieve:
- The public will have confidence in us and express satisfaction with our policing service
- Levels of crime and anti-social behaviour will remain low
- Our communities will feel safe