Join As A Community Support Officer
CSOs are members of police staff who carry out a range of activities to support regular police officers. With their distinctive uniform, their main role is to undertake high visibility patrols out in the community. By taking the time to talk to people and getting to know their local area, they are 'eyes and ears' of the community.
They are trained to calm heated situations and defuse hostility, but are not expected to deal with violent incidents, including arrests, and have radio access so they can call for assistance if necessary.
In addition to their patrol, day-to-day activities include dealing with minor offences, offering early interventions to deter people from committing offences, providing crime prevention advice, gathering evidence through observation, or conducting house-house enquiries.
Who would enjoy this role?
It is a role for those who enjoy working with people, the outdoor life and making a difference to their communities.
What training is given?
An initial seven-week training programme is held at the force's headquarters at Hindlip near Worcester, followed by a further four-week local induction programme in the areas the person will be working in. Once the competency criteria have been satisfactorily reached, then a CSO is given their own beat to patrol.
What powers do CSOs have?
The Chief Constable has designated a range of powers to CSOs to support their primary role of high visibility reassurance and relationship building within the community. Currently, they have powers to issue fixed penalty notices in relation to a range of anti-social behaviours, but do not have the power to detain and arrest.
What is the salary and working pattern for a CSO?
A variety of shifts from 8am-10pm including weekends, ensures comprehensive coverage. Normally CSOs patrol alone, although it is sometimes appropriate for CSOs to work in pairs.
The starting salary is £16,551 plus a shift allowance and weekend working allowance. Uniform is provided.
How Do I Apply to Become a CSO?
Vacancies are advertised on the West Mercia Police website, in the local press and at Jobcentre Plus, as well as online police jobs websites.
A short list of applicants will be selected from completed application forms submitted and following a successful Police Initial Recruitment (PIR) test, candidates will be invited to a competency-based interview. Before an appointment can be made, security and medical checks need to be completed to the satisfaction of West Mercia Police. A fitness test is not a requirement.
Positive Action
We are keen for West Mercia Police to represent the community it serves by creating a diverse workforce. Our Human Resources team offers a range of services to support those from under-represented groups through the recruitment, retention and progression processes.
Are there any vacancies?
The are no current vacancies for community support officers being advertised in West Mercia, but please check back for future updates.