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Waterloo Housing Group


About Waterloo Housing

Waterloo Housing Group provides and builds social housing and affordable new homes across the Midlands and Lincolnshire. We manage more than 19,500 homes across central England, from the Welsh Borders to the Wash.

We are committed to providing high quality services to our existing customers and to developing new homes in all the places where we currently work. We aim to build around 1,000 new affordable homes every year and will use our strength and expertise to make a real difference to the communities we work with.


Report it

You can ask us to get involved if you have been unable to sort out an anti-social behaviour problem by talking to your neighbour first.

You can report the issue to us in the following ways:

  • complete our online reporting form
    (Reports made through this form will be acknowledged within five working days. If your report is of a more urgent nature please contact us on the telephone number below.)
  • telephone us on 0800 435 016
  • write to ASB team, Waterloo Housing Group, 1700 Solihull Parkway, Birmingham Business Park, Solihull B37 7YD
  • request a home visit by calling 0800 435 016

If a crime is involved you should report it to the police immediately on 101 or on 999 in the case of an emergency.