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What are the benefits of the changes?

The benefits of the new way of processing applications for you as a customer include:

  • User friendly and self-service system via the vetting database (CoreVet)
  • A streamlined front end process for submission of applications
  • Reduces the paper involved - better for the environment
  • Less processes = less errors and duplications
  • Reduce administrative requirements so we can focus on the applications
  • It better enables the Vetting Team to keep up with current and future demand, which in turn will mean a quicker application clearance process for our customers
  • Revised service level agreements with customers to help us provide a better customer service and relationships.