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Victim and Witness Information

If you, or someone you know, has been a victim of a crime or has witnessed a crime within West Mercia and you want to know what to do next, what you can expect from your local police or you have some general questions the below section should answer your question.

Crime occurring now?

If you are reporting that you are a victim of a current crime and this is an emergency (i.e. offenders are at the scene; life is at risk; injury is caused or threatened; crime or disorder is in progress) please pick up the telephone and dial 999 or the alternative number 112; for the deaf, hard of hearing or speech impaired call 18000 to use Next Generation Text Service; or use emergencySMS. If this is not an emergency, then please  to report your crime online.

Previously reported crime?

If you have already reported a crime to West Mercia Police then please click here to make further enquiries, or see what other services are available to you.

Witness to a crime?

If you have been a witness to a crime, you should report it to the police straight away. If you require further information as a witness, click here.

General information

For all other general victim and witness information, please click here or click on one of the websites in the "Offsite Links" to the right of the page.

Contact The Victim and Witness Service Centre

To provide appropriate support to victims and witnesses of offences which are subject of a prosecution

  • Herefordshire and North Worcestershire 01905 727565 / 01905 727533
  • South Worcestershire 01905 727544
  • Shropshire 01905 331126 / 01905 727575
  • Warwickshire 01905 727570 / 01905 727572


Postal address: 

The Victim and Witness Service Centre,
Warwickshire Police and West Mercia Police,
Malvern Police Station,
Victoria Road,
WR14 2TE