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101 Live chat

Talk online to one of our Live Chat trained operators.

Welcome to West Mercia Police's 101 Live Chat page. It is available 0800-2000hrs every day.

101LiveChat is a live web-chat system with which you can get help and advice from a police operator on non-urgent incidents such as minor road traffic collisions; harassment; anti-social behaviour. It can provide the convenient answers that you want whilst offering more accessible support to those with disabilities.

If you scroll up and look to the right corner of your screen you will see a pink 101 Live Chat symbol. If you are in a non-emergency situation, please click on the 101 Live Chat symbol. If it is currently online you will be connected to chat with a police operator. If the system is offline you will be presented with the other contact options available to you.

In an emergency please call 999 or the alternative emergency number 112; for the deaf, hard of hearing or speech impaired call 18000 to use Next Generation Text Service; or use emergencySMS.