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Online complaint form

This form is not to be used for enquiries or reporting crime or any incident to the Police which must be reported on 999 (emergency) or on the police non-emergency number 101.

Note: Any information that you submit via these online forms will be sent through non-secure means and will potentially be viewable by third parties. By using these online forms you agree that any information submitted is done so at your own risk.

Your attention is also drawn to the West Mercia Police Privacy Policy accessible by clicking here.

iCM Form
  1. Note
    1. * (asterisk) is used within this form to indicate a field that requires a response
  2. Your Details
    1. The Police are committed to providing Equality of Service in terms of dealing with members of the Public regardless of race, gender, marital status, colour, nationality, religion or belief, ethnic or national origin, sexual orientation, age or disability. This commitment applies to all issues in relation to dealing with members of the public.


      In order that we may monitor and maintain Equality of Service would you please answer the following questions. However, if you would prefer not to say it will not affect your complaint in any way.

    2. Sexual Orientation *
    3. Is your gender identity the same as the gender you were assigned at birth? *
    4. Preferred method of contact *
  3. Details of Complaint
    1. Label
    2. Issues complained about
  4. Additional Information
    1. Are there proceedings outstanding concerning this incident, for example is there a criminal investigation ongoing? *
    2. If yes...
    3. If charged or bailed
  5. Label
    1. Your complaint(s) will be the subject of assessment against the provisions of the relevant legislation and regulations which provide the basis for how complaints against the police are dealt with. However, it would be helpful to know how you anticipate that your complaint will be dealt with, and what you see as the desired outcome. This information will greatly assist our understanding of the nature and background to your complaint(s) and the issues that surround them.
  6. Officer(s)/Staff member(s) subject of your complaint (all fields to be completed where known)
    1. Label
    2. Label
    3. Label
    4. Label
    5. Label
  7. Label