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Staff stories

West Mercia Police can offer you a unique, challenging and rewarding career where you really can make a difference.

With approximately 1200 police officers, 900 staff members and volunteers working across the three counties of Herefordshire, Shropshire (which includes Telford and Wrekin) and Worcestershire, West Mercia Police is the fourth largest geographic police area in England and Wales. While our size offers scope for progression and development, we retain our strong family ethos, working closely together to serve the 1.2 million people living in our policing area.

But don't just take our word for it - take a look at what our officers and staff have to say about working for West Mercia Police. P

Inspector Lee Page
Inspector Lee Page
Inspector Lee Page

"I applied for the Direct Entry programme because I had developed a range of skills in my previous career, as well as working my way up to a management role, which I felt would be transferable to the police at the Inspector level. The role provides a real opportunity to have a meaningful impact on those around you and make a positive difference to people's lives."

Read more of Lee's story here.

PC Calista Crosfield
PC Calista Crosfield
PC Calista Crosfield

"It's true when people say that no two days are the same. You never know who you are going to meet or what you will encounter, and you have to be able to communicate well. I have been fortunate to have served the communities in some of the most beautiful locations in Herefordshire, Worcestershire and South Shropshire and met people from all backgrounds."

Read more of Calista's story here.

PCSO Raj Matthews
PCSO Raj Matthews
PCSO Raj Matthews

"I joined West Mercia Police because I love my role as a PCSO and wanted to move to a rural environment, which I knew would involve new challenges. What I love most about my job is that every day is different, I never know what the day will hold and I get to be out and about, meeting lots of different people."

Read more of Raj's story here.

Alison Williams, Biometric Officer

"The very best things about my role are the variety of work and the great team. Working for West Mercia Police does give me a sense of pride for the work we do as a unit and the continued commitment to do the best job possible for the public. There's real job satisfaction."

Read more of Alison's story here.

Mia Bewley
Mia Bewley
Mia Bewley, Business Support Apprentice

"This organisation has so much to offer and I wanted to feel as though I was making a difference. The opportunities are massive, I am supported so much and you can have experience in so many different departments and create relationships with so many people."

Read more of Mia's story here.

PC Carl Williamson

"Helping people and making a difference by being a police officer is something I have always wanted to do and although it is a long and difficult process, it is definitely worthwhile. Anyone wishing to join as a police officer should do it! It's something I haven't regretted."

Read more of Carl's story here.

Inspector Jessica Loxley-Clarke
Inspector Jessica Loxley-Clarke
Inspector Jessica Loxley-Clarke

"I always wanted to join the police from a very young age. I became a mother a year after getting promoted to Inspector and now have a three year old, but I work full time with a very supporting command team to ensure I have the correct work life balance. It's such a supportive environment."

Read more of Jessica's story here.

George Gillett
George Gillett
George Gillett, Environmental Scanning Assistant

"The best thing about my job is the people I work with. Professionally and personally, we have been through some much together and achieved so much. I get to see policing from a different perspective, not necessarily based on a member of the public's perspective."

Read more of George's story here.

PC Rebecca McDaid

"I never knew what I wanted to do career-wise. I was 28 when I became an officer, and now I feel like I've found my way in life. There's so many possibilities, and I can progress. It keeps it exciting." 

You can read more of Rebecca's story here.

Gabrielle Fletcher
Gabrielle Fletcher
Gabrielle Fletcher, Motor Vehicle Technician Apprentice 

"My work colleagues are very encouraging and supportive with my aspirations and progress. I am happy with my job and enjoy coming to work, to improve my knowledge. Having this job I hope to gain my qualifications, a vast array of knowledge working with different manufacturers and the experience to possibly run my own vehicle workshops in the future."

Read more of Gabrielle's story here.

Tanya Terry
Tanya Terry
Tanya Terry, Senior Administrator

"I really enjoy feeling part of a force that takes pride in protecting people from harm and making a difference to everyone within its surrounding communities. If you are willing to work hard, there is plenty of opportunity to build and develop key skills within the force to allow you to progress further." 

Read more of Tanya's story here.

Inspector Lewis Lincoln-Smith
Inspector Lewis Lincoln-Smith
Inspector Lewis Lincoln-Gordon

"I was previously a senior social worker in child protection, leading on complex investigations, practice development and organised criminality. Predominately the challenge attracted me to apply to West Mercia Police through the Direct Entry Programme. I was impressed with West Mercia's focus on vulnerability and this fits with both my experience and passion."

Read more of Lewis' story here.

PC Jade Hounsell

"At the age of 25, I am a Police Officer and I want to show people all the good that can be done for each other and make sure that the public know that I am there to make a difference in the world."

Read more of Jade's story here.

Trish Yarnold
Trish Yarnold
Trish Yarnold, Site Administrator, Transport Services

"I ended up in Transport. and to my amazement, I have found it really interesting. As I deal with vehicle repair, obviously no one accident is the same - and that brings its own complications and variations!"

Read more of Trish's story here.