FOI 308327
FREEDOM OF INFORMATION REQUEST REFERENCE NO: 308327
I write in connection with your request for information which was received on 29th January 2024. Please find below the response to your request:
The average time (in hours:minutes:second) it takes for police to arrive on the scene of 'theft of a motor vehicle' incidents in your force for the following calendar years: 2023, 2022 and 2021.
Reply
West Mercia Police partially holds the requested information to your request the average time (in hours:minutes:second) it takes for police to arrive on the scene of 'theft of a motor vehicle' incidents in your force for the following calendar years: 2023, 2022 and 2021.
Due to system configuration issues, we are only able to provide data for one full financial year (2022-23). Data is not available between Jan 2021 and March 2022, and we are unable to provide data in calendar years.
Please see below:-
For further information, West Mercia Police contact handlers use a risk assessment tool called THRIVE (Threat, harm, risk, investigation, vulnerability, engagement) in order to determine what the most appropriate response to an incident is, following a THRIVE assessment the Contact Handler will decide which grade the incident requires, our grades are determined as follows:
- Priority 1 – High THRIVE assessment
- Priority 2 – Medium THRIVE assessment
- Priority 3 – THRIVE assessment - Where no ongoing threat exists and where a delayed response will not lead to a reduced forensic recovery. Resolution based on the appropriate policing resource as opposed to the timeliness of the response.
National Contact Management Strategy (NCMS) advises against specific response time targets and West Mercia Police have complied with that directive.