FOI 385028
FREEDOM OF INFORMATION REQUEST REFERENCE NO: 385028
I write in connection with your request for information which was received on 21st January 2025. Please find below the response to your request:
Please can you provide me with a monthly average and median for 999 talk time in seconds by month from Dec-2022 to Nov-24.
By talk time I mean from the time that the call handler answers the call until they hang up
If the data could be set out as below I would be very grateful
Month Year Average talk time Median Talk time
Dec-2022 120 100
Jan-2023 119 105
Reply
West Mercia Police hold the information requested.
- Please can you provide me with a monthly average and median for 999 talk time in seconds by month from Dec-2022 to Nov-24.
|
Mean Average Secs |
Median Average Secs |
|
|
Dec-22 |
271 |
175 |
|
Jan-23 |
267 |
172 |
|
Feb-23 |
273 |
175 |
|
Mar-23 |
267 |
169 |
|
Apr-23 |
258 |
160 |
|
May-23 |
251 |
149 |
|
Jun-23 |
247 |
142 |
|
Jul-23 |
274 |
162 |
|
Aug-23 |
274 |
163 |
|
Sep-23 |
276 |
164 |
|
Oct-23 |
286 |
173 |
|
Nov-23 |
289 |
175 |
|
Dec-23 |
292 |
182 |
|
Jan-24 |
291 |
182 |
|
Feb-24 |
293 |
186 |
|
Mar-24 |
292 |
189 |
|
Apr-24 |
292 |
190 |
|
May-24 |
280 |
176 |
|
Jun-24 |
297 |
190 |
|
Jul-24 |
289 |
178 |
|
Aug-24 |
299 |
190 |
|
Sep-24 |
296 |
186 |
|
Oct-24 |
288 |
185 |
|
Nov-24 |
294 |
189 |