FOI 422639
FREEDOM OF INFORMATION REQUEST REFERENCE NO: 422639
I write in connection with your request for information which was received on 16th July 2025. Please find below the response to your request:
Computer-Aided Dispatch
1) Please specify the name and version of the Computer-Aided Dispatch (CAD) software currently deployed and actively utilised by your force.
2) Does the aforementioned CAD software incorporate functionality designed to identify the closest available unit to an incident location?
3) If such functionality exists, is it actively deployed and routinely utilised by your force in dispatch operations?
4) If such functionality exists, is your force aware of the methodology employed to calculate unit proximity (e.g., straight-line distance, travel distance, estimated travel time, or other algorithms)? Please specify the calculation method if known.
Response Officers
5) As of the most recent figures available, please specify the total Full-Time Equivalent (FTE) number of warranted police officers within your force. Additionally, please provide the effective date of these figures.
6) From the total number of warranted police officers specified in response to Question 5, please delineate the number of officers whose primary designated operational role is responding to emergency calls for service (commonly referred to as 'response officers').
7) With respect to the 'response officers' identified in response to Question 6, please provide the average number of such officers typically on duty at any given time. If disaggregated data is available for specific operational timeframes (e.g., peak demand periods, night shifts), kindly provide this breakdown.
Reply
Computer-Aided Dispatch
1.Please specify the name and version of the Computer-Aided Dispatch (CAD) software currently deployed and actively utilised by your force.
Saab SAFE
2) Does the aforementioned CAD software incorporate functionality designed to identify the closest available unit to an incident location?
The solution can provide this functionality, however West Mercia do not have it configured to do so. Resource are however displayed on a map which users can view to assess closest units.
3) If such functionality exists, is it actively deployed and routinely utilised by your force in dispatch operations?
As Above
4) If such functionality exists, is your force aware of the methodology employed to calculate unit proximity (e.g., straight-line distance, travel distance, estimated travel time, or other algorithms)? Please specify the calculation method if known.
Believed to be straight line.
Response Officers
5) As of the most recent figures available, please specify the total Full-Time Equivalent (FTE) number of warranted police officers within your force. Additionally, please provide the effective date of these figures.
Post FTE: 2417
Person FTE: 2405.753
6) From the total number of warranted police officers specified in response to Question 5, please delineate the number of officers whose primary designated operational role is responding to emergency calls for service (commonly referred to as 'response officers').
Post FTE: 1582
Person FTE: 1575.915
This includes ranks from Superintendent to Constable in the Local Policing Directorate.
7) With respect to the 'response officers' identified in response to Question 6, please provide the average number of such officers typically on duty at any given time. If disaggregated data is available for specific operational timeframes (e.g., peak demand periods, night shifts), kindly provide this breakdown
Information not held, we do not hold averages.