FOI 459153
FREEDOM OF INFORMATION REQUEST REFERENCE NO: 459153
I write in connection with your request for information which was received on 16th February 2026. Please find below the response to your request:
This request relates only to systems and contractual arrangements and does not seek any personal data.
This request is for factual information about systems and contracts and does not seek confidential pricing, security details, or supplier intellectual property.
- What Financial and HR Enterprise Resource Planning (ERP) system or systems are currently used by your authority?
- For each ERP system identified, what are the contract start and contract end dates, including any extension options where known?
- Was the implementation of the ERP system undertaken directly with the software supplier, or through a third party implementation partner?
- If an implementation partner was used, please provide the name of the partner organisation.
- How does your authority collect payments from individuals, for example council tax, business rates, fines, rents, waste services, licensing, or similar charges?
- What payment platform or system is currently used to facilitate these payments?
- How was the payment platform procured, for example via a public sector framework, open tender, or direct award?
- What are the contract start and contract end dates for the payment platform, including any extension options where known?
Reply
Q1 – 4 No information held. We do not have an ERP system.
Q5 Council Tax is collected by the relevant Council & then sent to us by BACS
Rent is invoiced to the individuals
Fines are paid to the relevant court & sent to us via BACS
Firearms Licensing payments are submitted on the Firearms Licensing Portal & sent to us via Stripe
Q6 The Firearms Licensing Portal is the only system we use
Q7 This was created by the Home Office & adopted by all forces
Q8 No information held, this is a Home Office system