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This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.
To help people contact the right service first time, there are a number of pages on our website which advise who the best agency is to speak to on issues including fly-tipping, noise complaints and parking, as well as reporting abuse on social media.
You can also play our interactive game to give you an idea of the daily pressures on our control room and encourage our communities to #MakeTheRightCall
The game uses examples of genuine 999 and 101 calls received by police which players must decide how to respond to against the clock. The options are to deploy officers, resolve over the phone, refer to a partner agency or take no action.