Local Policing Charter

Building strong relationships with local communities is the cornerstone of West Mercia Police's Local Policing Charter as the force reinforces its commitment to neighbourhood policing.

The Local Policing Charter is based on three principles – visibility, accessibility, engagement - and sets out the force’s promise to ensure a two-way conversation to understand how local teams can respond to concerns and improve confidence in the service we deliver.

The charter has been co-produced with the Police and Crime Commissioner (PCC) John Campion, to ensure it aligns to the Police and Crime Plan priorities, as well as Parish and Town Councils and Independent Advisory Groups (IAGs).

It has a focus on crime, safety and anti-social behaviour (ASB) which will be achieved through targeted high visibility patrols in high footfall areas and intelligent use of data to address crime/anti-social behaviour or confidence.

Using a problem-solving approach, the charter will be delivered locally by understanding and agreeing local priorities which will be reviewed periodically.

Our Safer Neighbourhood Teams (SNTs) will continue to engage with parish and town councils, with regular contact through written updates and engaging with communities both in person and via social media and our Neighbourhood Matters website, ensuring we are accessible to all.

The Local Policing Charter will deliver: -

• Improved services to the public
• Improved communication and engagement channels with communities
• Policing with the community
• Increased confidence and trust with the public
• Intelligent and targeted deployment of resource
• Enhanced and consistent service to the public
• Increased visibility and accessibility in communities
• Strong partnership working

These outcomes will be measured through several methods, including the annual Town and Parish Council Survey and the Public Confidence and Perception survey – both of which are produced by the Police and Crime Commissioner.