We have a strong family ethos, where our friendly teams work closely together to get the job done and where you will be treated as a valued member of the team from day one. As well as being a great place to work, the West Mercia area is also a great place to live. There is a wide variety of towns and villages surrounded by beautiful rural landscapes; from picturesque cathedral cities, to market towns, to modern shopping, there is no shortage of leisure amenities and attractions. Property prices can be very competitive, too.

With excellent transport links across Herefordshire, Worcestershire and Shropshire, including being on the motorway network, our bases offer easy commuting access to Birmingham and the Black Country, Gloucestershire, Warwickshire, Staffordshire, Cheshire and the Welsh borders.

You’ll also enjoy the kind of great benefits that you’d expect from one of the largest employers across the three counties. These include generous annual leave, civil service pension arrangements, membership of staff networks and sports clubs, flexible working conditions and many more.

Annual leave

For police staff, our generous annual leave entitlement depends on your length of service as follows:

  • less than five years’ service – up to 28 days
  • five years’ plus service – up to 33 days.

If you are part-time, your leave is calculated pro-rata to the hours you work a week.

Flexible working

For most roles, we encourage and provide flexible working arrangements.

Local Government Pension Scheme (LGPS)

An important and valuable part of your package, the scheme is one of the best ways to plan for retirement with an excellent range of benefits that include a tiered ill health retirement package, early payment of benefits, the right to retire voluntarily, flexible retirement, secure benefits, employer's contributions, life cover and family cover - find out more here.

If you already have a pension it may be possible to transfer it into the civil service pension arrangements.

Professional development

At West Mercia Police, you will have access to a host of progression, career development and training opportunities. Our MAX programme aims to maximise the potential and contribution of every member of our workforce, with regular conversations built around an ongoing appraisal process and an active talent management scheme. We have an in-house Learning & Development team and specialist training courses and facilities, including a training centre at our headquarters and two off-site training schools.

For police support staff, our Leadership Up Skilling Development Programmes are designed to support the development and strengthening of leadership knowledge, skills and behaviours for existing and aspiring supervisors and higher level managers. These programmes provide our staff, identified through the Talent Mapping process, the opportunity to gain a relevant qualification in Leadership from Level 3, equivalent to A Levels, up to Level 5, equivalent to a foundation degree.

The programmes are delivered as an apprenticeship through a blended learning approach, with on and off-the-job learning, and all learners are supported by a Learning Adviser.

Working environment

Where you will work ranges from our beautiful grade II* listed headquarters, Hindlip Hall, a former stately home set in its own grounds in the heart of the Worcestershire countryside with its own staff restaurant, to brand-new buildings such as Southwell House, to local police stations in towns and cities across our area.


Free parking is offered to employees at many of our sites.

Health and wellbeing

Our Employee Assistance Programme is provided by PAM Assist, is free to all and available 24 hours a day all year round, providing confidential support for problems that can affect performance, health, mental and emotional wellbeing.

The Occupational Health team aims to support attendance and effectiveness by working proactively to minimise health risks and to promote individual responsibility for health, fitness and wellbeing. You are also eligible for a free eye test, and we offer sports clubs, competitions and gym facilities at various sites.

Associations and support groups

Officers and staff within West Mercia Police operate a number of support networks to enable members of our workforce to come together and share experiences, concerns and solutions. We host a range of staff support networks, including the B-ME Network for minority ethnic employees, Dyslexia Support Group, Hearing Impairment Group, PRIDE in West Mercia for members of LGBTQ+ communities, West Mercia Police Autism Network and Women of West Mercia for female officers and staff, plus you will have the opportunity to join a range of trade unions and associations. You can read how our B-ME Network supported Clara, one of our staff members. 

The staff networks are highly valued by the force as a source of support to individuals but also as a ‘critical friend’, which enables us to work together to address and solve problems for under-represented individuals, and ultimately improve individuals' experiences at work and support their health and wellbeing.

Disability Confident employer

West Mercia Police is proud to be a Disability Confident employer, part of a government scheme for organisations which play a leading role in changing attitudes for the better. In continuing our Disability Confident journey, we are ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential and realise their aspirations.

Finance and discounts

Staff and officers may access Emergency Services discounts at a range of retail, leisure and entertainment outlets. You can also sign up for a Blue Light Card, offering online and in-store discounts, while the Police Motorsource Group provides discounts on new vehicles. Police Mutual provides a range of financial services and advice on everything from savings to investments to protection products.