Information held on the Police National Computer

Fingerprints and DNA are called 'biometric information'. 

If you're convicted of an offence (including if your case is dealt with out of court, ending with a caution, warning or reprimand) the Protection of Freedoms Act 2012 amends to the Police and Criminal Evidence Act 1984 (PACE) allow police in England and Wales to keep your biometric information indefinitely. 

The legislation also explains under which circumstances biometric information can and will be deleted from national police systems Police National Computer (PNC), National Fingerprint Database (IDENT1) and the National DNA Database (NDNAD). 

To find out if you have grounds for an application to have biometric information removed from police records, go to the ACRO criminal records office website, where they have a detailed breakdown of the circumstances under which they would consider a request. This process also deals with requests for the removal of arrest records or out of court disposals, eg cautions.

All enquiries of this type must go to ACRO, rather than to us.

Find out more about the retention and deletion of biometric information

You can also apply to have information removed from national police records

Locally held data

If the data you want to request to be removed is held locally by forces, eg custody photos, you need to contact the force directly. 

For requests to delete or rectify personal information held by West Mercia Police contact: 

The Records and Data Manager
Audit, Risk and Compliance
West Mercia Police
PO Box 55 Hindlip

Email :

Phone: 101 and ask for the RRD Team.

Please include: copies of photographic identification, e.g. passport or photographic driving licence and proof of address such as a council tax bill or bank statement, whether by post or email. 

Your request will be considered for eligibility and actioned accordingly. We will write to you to let you know how your request will be dealt with.

Find out more about how we process personal data in our privacy notice.