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Your Safer Neighbourhood Team (SNT) is a group of local police officers and staff dedicated to serving your community. The team is made up of police officers, special constables, police community support officers and volunteers, supported by additional officers and staff from the wider area.
We work closely with local authorities, community leaders and residents to decide our policing priorities for your area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on preventing and reducing crime, protecting the vulnerable and providing reassurance across Herefordshire, Shropshire, Telford and Wrekin and Worcestershire.
Find out what’s happening in your area and keep in touch with us through our free community messaging system. Sign up to Neighbourhood Matters to receive emails or text messages about the issues you tell us you want to know about.
Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:
- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service
The West Mercia Police Local Policing Charter is based on three principles
- Visibility
- Accessibility
- Engagement.
It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).
Issued 10 March 2026
Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.
Actioned 10 March 2026