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Your Safer Neighbourhood Team (SNT) is a group of local police officers and staff dedicated to serving your community. The team is made up of police officers, special constables, police community support officers and volunteers, supported by additional officers and staff from the wider area.
We work closely with local authorities, community leaders and residents to decide our policing priorities for your area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on preventing and reducing crime, protecting the vulnerable and providing reassurance across Herefordshire, Shropshire, Telford and Wrekin and Worcestershire.
Find out what’s happening in your area and keep in touch with us through our free community messaging system. Sign up to Neighbourhood Matters to receive emails or text messages about the issues you tell us you want to know about.
Priority 1
To be visible, accessible and responsive
Issued 01 October 2026
Maintaining a strong presence across our communities through high-visibility patrols, targeted operations and regular engagement opportunities in areas identified through community concerns, crime patterns and local intelligence.
These patrols are designed not only to deter criminal activity and anti-social behaviour but also to provide opportunities for residents to speak with us directly about issues affecting their community.
Community engagement remains a priority. Through police surgeries, Mobile Police Stations, community meetings and local events, we are committed to listening to your concerns and working collaboratively with residents, businesses and partner agencies to tackle local issues.
We will continue to advertise and host police surgeries and mobile police stations to provide an opportunity for residents to meet us in an informal setting. These sessions allow you to discuss concerns, report ongoing issues, seek crime prevention advice and find out more about the work we do.
We will provide regular updates on social media, Neighbourhood Matters and local meetings, we will continue to share information about policing activity, community issues, ongoing initiatives and successful outcomes.
Actioned 01 January 2027
Priority 2
Overdale Anti-Social Behaviour
The Overdale area continues to experience ongoing anti-social behaviour, primarily involving groups of youths causing daily disruption to the local community. Reports indicate persistent issues around targeted premises,
Key concerns include:
• Daily anti-social behaviour involving groups of youths.
• Repeated targeting of identified premises.
• Intimidating behaviour causing distress to residents, staff and visitors.
• Reports of nuisance, disorder and associated criminality.
• Ongoing community concerns and repeat calls for service.
Issued 01 October 2026
This priority supports the West Mercia Police objectives of:
• Cutting Crime by tackling anti-social behaviour and identifying those responsible for repeat incidents.
• Policing with the Community through increased visibility, reassurance patrols and engagement with local residents, businesses and partner agencies.
• Supporting Victims and Witnesses by ensuring affected persons receive updates, safeguarding and support where appropriate.
• Maximising Resources through effective problem-solving and partnership working to achieve long-term reductions in demand.
Actioned 01 January 2027
Priority 3
Illegal E-Scooter Use
Issued 01 October 2026
Following concerns raised by residents, the use of illegal e-scooters on roads, pavements, and public spaces has been identified as a neighbourhood policing priority. Reports highlight concerns regarding rider safety, anti-social behaviour, and the risk posed to pedestrians and other road users.
The neighbourhood team will:
Conduct high-visibility patrols in identified hotspot locations.
Engage with riders to educate them on current legislation surrounding e-scooter use.
Take enforcement action where offences are identified.
Work alongside partner agencies, schools, and local communities to raise awareness of the risks and legal implications of illegal e-scooter use.
Monitor reports and intelligence to identify repeat offenders and locations of concern.
Residents are encouraged to continue reporting incidents to assist in targeting patrols and enforcement activity effectively. The aim is to improve road safety, reduce anti-social behaviour, and address community concerns.
Actioned 01 January 2027